Residential homeowner in Bulverde Hero Image

Residential homeowner in Bulverde

Customer Profile: A retired couple, in Bulverde were looking for a whole-home water protection system.  Their home currently had an under-sink filtration system but was not providing full purification or whole-home protection.

Water Source: Municipal Water

The Problem and Water Test Findings:

This retired couple, living on a fixed income reached out to Alamo Water Softeners to improve both their water quality and overall home protection.  Their primary concerns were tied to health (reduction in chlorine), comfort, and long-term savings.  Although the home came equipped with an under-sink filtration system, it was limited to point of use and failed to deliver the level of water quality they expected.  Specifically, they experienced

  • Poor drinking water taste
  • Noticeable chlorine presence
  • Hard water spots on fixtures and glass
  • Long term exposure to chemicals
  • Lack of whole-home protection

Having worked with AWS in previous homes, they were already familiar with the benefits of a properly designed system.  However, they still explored other local companies before making the decision to go with AWS.  After comparing providers, they chose AWS again because:

  • Strong positive online reviews
  • Consistent customer satisfaction history
  • Desire to avoid companies with poor service ratings

A professional in-home water analysis was done.

Extremely hard water (tested 10)
Chlorine level tested at 2.0
TDS tested 199
PSI 60
Our water specialist, Joel Slay walked the homeowners through the results and explained the advantages of going with a system with advanced settings including remote monitoring, explaining the advantages and benefits of using an advanced system with remote monitoring.

The Custom Solution:

Based on the test results and homeowner priorities, AWS designed a whole-home solution that included:

The Results:

Immediate and Noticeable Improvements:

  • Homeowner has the ability to monitor with advanced technology of WaterCare CareSoft Elite RC 45k Water Conditioner
  • Improved drinking water taste and reduced chlorination which was major concern for homeowner by installing Clear Flo RO
  • Confidence that they were dealing with a reputable company
  • Soft, clean water throughout the home
  • Reduced hard water spots and extended appliance life

What The Homeowner Said:

“AWS did an exemplary job of installing our salt water system. Sergio was very professional and skilled in every aspect of installation as briefing us on how to use the system. This is the third time that AWS has installed a system for our homes. They are an excellent company to do business with, and I highly recommend their company to anyone who needs a water system.”

From Alamo Water Softeners:

Clean water isn’t a luxury. It’s essential for:

  • Family health
  • Protecting plumbing and appliances
  • Everyday comfort and confidence

Every water problem is different. That’s why we test first and customize every solution.