New Homeowner in the Alamo Ranch Area of San Antonio
Customer: A family of four new to the San Antonio area, looking to replace an outdated 11-year old water system that was no longer functioning properly. Their priority was ensuring safe, high-quality water for their family and pets, especially given existing health sensitivities.
Water Source: Municipal Water
The Problem and Water Test Findings:
This family reached out shortly after moving into their new home, concerned about both water quality and the reliability of existing system.
The existing 11-year-old system had:
- Effectively stopped working
- Likely exceeded expected lifespan
- Failed to properly treat the home’s water
Primary Concerns:
- Protecting family health and pets safely
- Addressing sensitive skin and asthma-related concerns
- Eliminating exposure to chlorine and hard water conditions
- Replacing outdated equipment with a modern, low-maintenance system
They also noticed early signs of water quality issues including damage to fixtures, dry skin and drinking water quality.
Professional In-Home Water Analysis Results:
A comprehensive in-home water test revealed significant treatment needs:
A professional in-home water test was done.
- Hardness: 20 grains per gallon (extremely hard water)
- Chlorine: 2 ppm (elevated levels impacting taste and odor)
- Water Pressure: 60 PSI (within limits)
- Chlorine: damage to fixtures
Our water specialist, David Carbajal, reviewed the results with the homeowner and explained:
- The severity of hard water in the San Antonio area and the long-term impact
- How chlorine exposure can affect skin, respiratory sensitivities and overall comfort
- Why their outdated system was no longer capable of addressing their water concerns
- The benefits of upgrading to a high-efficiency system with advanced settings and minimal maintenance
The consultation also helped the homeowner better understand how important whole-home systems are along with choosing a trusted local provider for long-term service and support.
The Custom Solution:
Based on water conditions and the family’s health priorities, AWS designed a complete modern water treatment solution:
Installed Systems:
- A.O. Smith Expert RC 45k Water Conditioner
- Provides powerful water softening and chlorine reduction
- Designed for municipal water conditions
- Built with efficient, low-maintenance operation
- Reverse Osmosis System
- Installed at kitchen sink for high-quality drinking water
- Reduces contaminants, chlorine and impurities
- Delivers clean, safe, great-tasting water on demand
Installation Highlights:
- Completed installation quickly and efficiently after initial consultation
- Minimum disruption to home
The Results:
Immediate and Noticeable Improvements:
- Health & Comfort Benefits:
The system eliminated harsh hard-water effects, resulting in:- Softer skin and hair
- Reduced irritation for sensitive skin
- Improved comfort for family members with asthma concerns
- Safe, High-Quality Drinking Water:
The Reverse Osmosis system provides:- Clean purified drinking water directly from tap
- No need or bottled water or additional filters
- Whole-Home Water Improvement:
- Soft, clean water throughout the home
- Protection for plumbing and appliances
- Reduction in chlorine exposure
- Increased Homeowner awareness
- The family now has a better understanding of the impact of hard water on San Antonio homes
What The Homeowner Said:
“The installers were fantastic. friendly and respectful. very knowledgeable. Good job, guys.”
From Alamo Water Softeners:
Clean water isn’t a luxury. It’s essential for:
- Family health
- Protecting plumbing and appliances
- Everyday comfort and confidence
Every water problem is different. That’s why we test first and customize every solution.