New Home Owner in Von Ormy Hero Image

New Home Owner in Von Ormy

Customer Profile: When this family moved into their new home. they quickly realized that something was missing…a properly installed water treatment system.  Although the home was pre-plumbed, the previous owner never completed the setup, leaving the household exposed to untreated municipal water.

Water Source: Municipal Water

The Problem and Water Test Findings

Shortly after moving in, the new homeowner began to notice early warning signs of water quality issues.  They reached out to Alamo Water Softeners for a professional evaluation and a long-term solution.  Our AWS water specialist performed a professional in-home water analysis and found below results:

  • Extremely hard water (tested 10)
  • Chlorine level tested at 2
  • TDS tested 256
  • Scale buildup damaging plumbing and appliances

Our water specialist, Joel Slay, walked the homeowners through the results and explained the long-term impact on their family and home along with a long-term solution.

The Custom Solution

Alamo Water Softeners designed and installed a whole-home water treatment system tailored to their water conditions:

  • AO Smith Expert Series RC water softener 
    • Effectively removes hardness minerals
    • Protects plumbing and appliances
    • Improves water quality throughout the home
  • Installation was completed quickly with minimal disruption.
    • Leveraged existing pre-plumbing for faster setup
    • Provided full system walkthrough and homeowner education

The Results

Immediate and Noticeable Improvements:

After installation, the homeowners experienced noticeable benefits right away:

  • Soft, clean water from every tap
  • Reduced chlorine presence
  • Prevention of scale buildup in pipes and fixtures
  • Extended lifespan of appliances like water heaters and dishwasher

What the Homeowner Said

“The technicians did well. Did the installation fast. The softener equipment is easy to understand after they give us an explanation.”

From Alamo Water Softeners:

Clean water isn’t a luxury. It’s essential for:

  • Family health
  • Protecting plumbing and appliances
  • Everyday comfort and confidence

Every water problem is different. That’s why we test first and customize every solution.