New Home Owner in Elgin

Customer Profile:  A residential homeowner with a newer home already pre-plumbed for a water softener, but with no water treatment equipment currently installed.  The homeowner was ready to take advantage of the plumbing setup and invest in a complete, high performance water solution.

Water Source: Municipal Water

The Problem and Water Test Findings:

This family contacted us because their home lacked both a water softener and reverse osmosis system, leaving them exposed to the common issues associated with untreated municipal water.

Their goals were clear

• Improve drinking water taste and quality
• Eliminate hard water spotting on fixtures and glass
• Reduce chlorine and chemical exposure
• Install a high performance, low-maintenance system
• A system that was made in the USA
• Installation done quickly and efficiently

A professional in-home water analysis was done.  A detailed in-home water test was completed to ensure the right system design.

Professional In-Home Water Analysis Results:

• Hardness:  10  (extremely hard water)
• Chlorine: 1.5 (noticeable taste and odor)
• TDS: 300 ppm
• Water Pressure:  65 PSI

Our water specialist, Joel Slay walked the homeowners through each result and explained:

• How hard water impacts plumbing, appliances, and daily cleaning
• The role of chlorine in municipal water and the effect on our skin and taste
• Why a combined softening + filtration solution is ideal for city water
• The advantages of a locally trusted company with strong positive reviews matters

The Custom Solution:

Based on the water test results and homeowner goals, AWS recommended a high performance solution:

• WaterCare CareSoft Elite RC 45k Water Conditioner
  • Was designed and installed within 24 hours of first appointment. Installation was completed in less than two hours with minimal disruption utilizing the homes pre-plumbed connections for seamless installation.
  • Combines water softening + chlorine reduction in one system
  • Designed for city water
  • Features advanced smart controls and remote monitoring
  • Built for both high efficiency and low maintenance

The Results:

Immediate and Noticeable Improvements:

• Smart System Monitoring
  • Homeowner has the ability to monitor with advanced technology of WaterCare CareSoft Elite RC 45k Water Conditioner
• Reliable Local Support 
  • Access to a trusted local expert for ongoing service and support
• Improved drinking water quality
  • Cleaner, better tasting water
  • Noticeable reduction in chlorine taste and odor
• Whole-home soft water
  • Softer skin and hair
  • Cleaner dishes and glasses
  • Reduced spotting and scale buildup
  • Extended appliance life
• Fast & Hassle-free experience
  • From consultation to installation in less than 24 hours

What The Homeowner Said:

“Fast and professional installation without having to wait many days. Courteous and knowledgeable installers.”

From Alamo Water Softeners:

Clean water isn’t a luxury. It’s essential for:

• Family health
• Protecting plumbing and appliances
• Everyday comfort and confidence

Every water problem is different. That’s why we test first and customize every solution.